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  Yes, this is the way

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  What? There is emence amounts of joy in "I told you so". The majority of people warned them this was a stupid idea and now you want to piss on the good feeling of smug correct calling of the clearly failure idea? Fuck off.

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  Sure, but how does that make anyone money? You saved time not reading, and your time is worth money sure, but not the untold amounts of money and infrastructure that AI has cost. Your place of work still has an angry client, and you still have the same issues with the rep but now with a risk of the LLM hallucinating something in the summery. Lets say you fire the rep for what was in the summery and it turns out they did not do whatever was said and you have a lawsuit (and I would hope some loss...

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  Mom is in the same boat, that is why she is asking!